NCHZ, a.s., Customers´ satisfaction form, Management systems

PARAMETER	MERIT					COMMENTS
PARAMETER	1	2	3	4	5	COMMENTS
1. Preparation of sales contracts: speed and quality
2. Communication
3. Expertise of NCHZ's staff
4. Quality of supply logistics
5. Speed of supplies
6. Goods delivered to the point of delivery
7. Order and delivery: compliance
8. Quality of packaging
9. Quality of goods
10. Speed of complaints handling
11. Overall quality of customer services
12. Price level
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